Up to ~10 business days: 5 to approve + 5 to pay (T&C 6.7–6.8)
KYC
Acceptable
No document complaints on record; signup takes minutes
Support
High risk
T&C promise chat + email; players report email-only and weeks of silence
Bonus conditions
High risk
100x vs ×30 contradiction; deposit itself must be wagered too
Active warnings
High risk
Unnamed operator, mismatched support domain, 3.5/10 safety index
Payment reliability
Needs attention
3 delayed-withdrawal complaints, 114 black points on record
Quick facts
How this casino actually works.
LicenceAnjouan (Comoros), not shown on site
OperatorNot legally named in T&C
Founded2024
Accepted countriesWorldwide; CAD confirmed live
Restricted countries
Why players rated it this way
A summary of what players mention most — the score follows from this, it isn't our opinion.
Most mentioned positives
Fast crypto deposits and withdrawals — BTC in and out within minutes per player reports
Live dealer games available; tables populated even on weeknights
Quick, low-friction registration — no phone number required
CAD confirmed live: C$ cashier, Interac e-Transfer in and out; Quebec not restricted
25 no-deposit free spins on Sweet Bonanza 1000, deposit spins on name-brand Pragmatic titles
Most mentioned problems
Active warnings
Unresolved
Operator not legally named in the T&C, support email on a different domain, self-contradicting wagering rules (100x vs ×30), and a 3.5/10 safety index with active complaints.
Under monitoring
Detailed information
Bonus, explained
150%
Match bonus ⓘ
×30 (D+B)
Wagering ⓘ
$100 from FS; 5x no-deposit bonus; ×10 deposit
Max withdrawal ⓘ
What does this actually mean?
A €100 deposit gives you €150 bonus — but you'd need to wager €4,500 first, and no matter how much you win from it, you can cash out at most $100 from FS; 5x no-deposit bonus; ×10 deposit.
When does verification happen?
So there are no surprises after you win.
RegistrationDepositWin
What players are experiencing
Summarized community experiences, grouped by topic — not testimonials.
Withdrawals
Five business days to "review" it, then another five to actually send it — two weeks of your money in limbo.
Withdrawals
The BTC withdrawal came back faster than anything else I've used lately.
Withdrawals
Small cashout took about six days — slower than they claim, but it did come.
Didn't find your situation?
Report it. Your report is verified and helps the next player make a better decision.
Support channelsChat + email per T&C; email-only in practice
Site languagesEnglish, Portuguese
Internal wagering contradiction: 100x on bonus winnings (cl. 7.9) vs (deposit+bonus)×30 (cl. 7.10)
Withdrawal approval requires 100% of the deposit itself to be wagered, on top of bonus wagering (cl. 6.5)
Up to ~10 business days per payout; only one pending withdrawal at a time
Operator not legally named in the T&C; support email sits on a different domain (jamlotsworld.com)
T&C assessed as "somewhat unfair" — 7 issues incl. confiscation for bonus-hunting/low-risk play
3 complaints, 114 black points and a 3.5/10 safety index per Upcard check
Verification requested
Withdrawal approved
Typical wait
1–2 business days
Usually requested
ID, proof of address
Repeated verification?
Rarely reported
How withdrawals work here
DepositPlayWithdrawal requestVerificationPayment
Typical duration
More than 3 days
Average delays
Reported under some conditions
Player-reported issues
See player experiences below
What the community is watching
Current status only — no accusations.
No unusual activity
Monitoring increased complaints
Repeated reports confirmedCurrent status
Issue under investigation
Practical questions
Anjouan Gaming Board (Comoros), operator Spinsoft Interactive N.V. — per Upcard's register check. The site itself discloses no licence or legal entity; the T&C refers only to "Operator".
Up to ~10 business days by the T&C: 5 to review/approve plus 5 to pay out. Only one pending withdrawal at a time. Players report ~6 days to two full weeks.
The T&C contradicts itself: 100x on bonus winnings (cl. 7.9) vs ×30 on deposit+bonus (cl. 7.10). On top of that, 100% of your deposit must be wagered before a withdrawal is approved (cl. 6.5).
No-deposit FS winnings cap at $100; a wagered no-deposit bonus caps at 5x the bonus; a wagered deposit bonus caps at 10x your deposit.
The T&C confirms live chat and email ([email protected]), but in practice support is English-only with no working chat, and players report weeks of unanswered emails.
C
confused_by_terms
27.06.2026
3/10
One part of the terms says the wagering is 100x. Another part says 30x on deposit plus bonus. Those are wildly different numbers on the same page. Asked support which one applies. Still waiting, three weeks later.
B
btc_bernard
08.06.2026
8/10
Crypto side is genuinely quick. Deposited BTC, was playing in maybe four minutes, and the withdrawal back out was faster than anything else I've used lately. That's the whole reason I'm still here.